"My wife and I noticed very quickly that we were greeted by everyone, no really I mean everyone from the security officer at the door to the man cleaning the restroom. How refreshing it was to be greeted every time we passed someone. This was a new experience for us at your casino, never before has this happened. Is this a new policy to greet your guests? What a concept."
- Lula customer for 4 years

"I wanted to send a note complimenting your staff on their friendliness. From the girls who clean the rooms, the waitresses at Calypso’s (the food was great), to the dealers and pit bosses, everyone seems to be so much friendlier."
- Biloxi customer for 1.5 years

"I would like to thank you for the way we are treated at your casino, it makes us feel very good. Everyone is as nice as they can be and this is something you don’t see everywhere any longer. It was a great experience."
- Biloxi customer for 2.5 years

"You know every chance I get I tell people to go to the Isle instead of your competitors.  Well, the girls from the office went to the Isle sometime last week and could not believe the difference.  When they first opened they didn’t like the attitude and customer service so they went back to their favorite casino.  They decided to finally go back en-masse and they came back amazed.  They couldn’t say enough about how welcome they felt and actually said what I say to you all the time about the Isle properties, "Even when you lose you have a good time".  You know what hard cookies the girls are so whatever you are doing there is working."
- Biloxi & Our Lucaya customer for 3 years

"Everyone here excelled in kindness and courtesy, something we strive for and struggle a bit to achieve here at the casino I work for in Vegas. We only make it to Boonville once or twice a year but look forward to our next trip."
- Boonville customer for 5 years